There is a lot of buzz these days about “social”, evidenced by the fact that anytime a topic is brought up online with the words “social” or “social media” all of us who claim to be social tweet it out.
A good definition of social in this context of travel is “allowing people to meet and interact with others in a friendly way”.
Conversely, Encarta defines antisocial as “hostile or indifferent to the comfort or needs of other members of a community or society as a whole”
So here’s a question for those of you who travel routinely in the airline system:
Would you rate the experience of airline travel social or antisocial based on the definitions presented above? Is the experience friendly or hostile?
Maybe hostile is too strong of a word to use to describe traveling by airline but “indifferent to the comfort or needs…” may accurately define the experience.
As I queue up in line to take off my shoes, unload my I-Pad bag, get searched, wanded and body scanned I don’t feel real social. The weary and worn out road warriors who spend valuable hours in the waiting areas of terminal buildings most likely don’t feel social either.
Compare the experience of airline travel against the experience of traveling in a business jet or even in a small private airplane.
Come hang out in the lobby of a fixed based operation, a terminal for private flights, and see the difference in the traveler’s demeanor over what you see at a busy hub airport.
We see it every day in our business. Smiling people passing through the lobby departing to go on vacation or a business trip, or getting ready to go home from a trip, knowing they will be back home soon. Knowing the experience they are about to have will be positive from beginning to end.
I grew up flying in small airplanes and some of my fondest memories of travel were the flights riding up front with a father who was a corporate pilot. The passengers in the back of the aircraft most always enjoyed the trip with my father smoothly flying them to the destination. Even when the weather did not cooperate he somehow still made it a good experience.
So what’s it worth to you to have a social versus antisocial travel experience?
Is there a monetary value difference in the two experiences?